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Communication Division

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Public Information
Public Hearings
Communication Services
Web Communication Office

Mission Statement

The mission of this division is to work as a team to provide communication direction and assistance, and to help Department of Roads' management and employees present the right information more effectively within and outside the Department.

Whatever the service or deed we render, quality is our goal.

Division Contacts

Mary Jo Hall, Division Manager
Anne White, Communication Services Manager
Linda Wilson, Pete McShane, Information Officers
Barb Biffle, Web Officer
Kevin Dugan, Hearings Officer

Duties & Responsibilities

Public Information Section

The Public Information Section is responsible for:

  • Advising, developing and reviewing policies, programs and procedures pertaining to the Department's communication processes, and community relations functions.

  • Providing communication planning, technical assistance and media relations coordination for the Department.

  • Preparation and distribution of information pertaining to Departmental issues and activities through news releases, publications, brochures, newsletters, and the web site.

  • Preparing public notices, news releases and fliers for NDOR public meetings and hearings.

  • Planning, editing and producing the "Roadrunner," a bi-monthly employee news and information publication.

  • Producing and distributing a monthly public flier of statewide road construction projects and detours, April through December.

  • Performing special coordination, writing and public relations, and providing assistance as needed by the Director's office in regard to the Governor's office, public officials, citizens, Departmental employees, and various Department-related issues.

  • Planning and producing public awareness campaigns for safety, construction, maintenance or other essential operations or issues, as needed. 

  • Maintaining a news clipping file, employees information bulletin board, providing general news, state maps and other internal and external informational needs.

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Web Communication Office

The Web Communication Office manages, oversees, and coordinates the development, maintenance, and expansion of the NDOR internet and intranet web sites.

Rapid growth and a complete redesign of the NDOR Internet site over the past two years has made the NDOR site one of the top five most accessed sites in Nebraska State Government. As new technologies become available, they are tested and added to the site. The future will include more interactive areas for contractors, truckers, and the general public, as well as expanded use of GIS based technology.

The site includes extensive real-time weather and travel resources, including a web access to the 511 Travelers' Information area. It contains links to all current NDOR divisions and districts, and a large photo history of the agency. It also features links to resources not directly under the authority of NDOR, but of interest to the public, such as air travel, motor vehicle licensing, train schedules, bicycle guides, scenic by-ways, and recreational resources within the state.

Those who do business with NDOR have access to various monthly, weekly, and daily reports, contract letting information, construction specifications, and other related material that helps them achieve their goals more efficiently. Contractors can view/download letting plans from the site, saving them time and money. Those who wish to get permits on right of way areas can download the forms on-line.

The Map Library includes downloadable county maps, as well as a number of specific variations of the state highway map.

The continued successful operation and growth of the NDOR web site is a key factor in the Agency's ability to adequately meet its current and future goals, and fulfill the expectations of those we serve.

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Public Hearings Section

The Public Hearings Section is responsible for:

Coordinating with other Department employees, the Nebraska Highway Commission and local officials the planning, scheduling, and conducting of public hearings/meetings. Associated with this activity are: preparing and placing advertisements and public notices, preparing hearing formats, handout materials, operating the public address system and recording equipment, preparing and distributing hearing/meeting transcripts, and maintaining an official record of Department hearings.

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Communication Services Section

Provides informational resources by various methods for internal and external communication, and is composed of the following units and their responsibilities:
  • Records Management Center: Accumulates, files and maintains in a current status, record copies of all documentation, material and records that identify operational and functional actions which support the Department's primary objectives. Stores and maintains for checkout or reference all inactive, long-term and permanent Department records. Microfilming is done by the Department's Records Officer as prescribed by State and Federal procedures and regulations.

  • Technical Library: Houses research materials, collections, and information which is provided in print and online through the AASHTO EIS, and on the INTERNET.  Audio-visual equipment is also available.

  • Receptionist/Switchboard: Receives and routes incoming calls to the offices in the Department. Greets and directs visitors to locations within the Department. Provides limited clerical assistance. Serves as proofreader for the Information Processing Center.

  • Information Processing Center: Responsible for providing numerous word processing services to the Department's Divisions and Districts. Provides various clerical assistance services and information processing.

  • Printing and Duplicating: Provides offset printing, copying, duplicating and other document production services for agency business purposes.

  • Graphics Provides graphics, art, and typesetting assistance for all department activities. Formulates and implements policies, procedures and standards for controlling, designing, production and usage of forms in both printed and electronic formats.

  • Photography Services: Consist of general photography and film processing of aerial photography, official portraits, groups, meetings, construction projects, special events, Department installations, and limited videotaping.

  • Mail: Mail Service distributes incoming, outgoing and inter-office mail for all service locations.

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